Abercrombie & Fitch - Key Lead, St Johns Town Center

Abercrombie and Fitch Co.Jacksonville, FL
305d

About The Position

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

Requirements

  • High School Diploma/G.E.D. equivalent preferred
  • At least 1 year of retail experience preferred
  • No supervisory/management experience required
  • Strong customer focus
  • Effective communication skills
  • Good interpersonal interaction
  • Knowledge of fashion trends
  • Outgoing personality
  • Assertiveness
  • Adaptability and flexibility
  • Ability to handle stress
  • Poise and ambition
  • Multi-tasking skills
  • Ability to promote diversity and inclusion
  • Strong work ethic
  • Understanding of omni-channel services

Responsibilities

  • Ensure quality in-store experience for customers
  • Act as Floor Supervisor
  • Provide guidance and coaching to Brand Reps and Stock Associates
  • Drive store performance through customer experience
  • Achieve daily sales goals

Benefits

  • Quarterly Sales Incentive Bonus
  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who'll Celebrate you for Being YOU
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