ABCIA Commercial Operations Lead

CSL

136d

About The Position

The ABCIA Commercial Operations Lead is a critical role supporting the Global Commercial Development team as well as broader Global Market Access, Business Excellence & Operations, Commercial Development, and Insights & Analytics (ABCIA) organization. As a thought partner and strategic advisor, this role enables seamless alignment across functional priorities, drives operational efficiencies, and enhances communication and engagement across the function. This role combines strategic initiative management, operational execution, and executive-level coordination to ensure the effective functioning of the ABCIA Leadership Team (LT). The Commercial Operations Lead ensures structured decision-making, governance of key business processes, and cross-functional collaboration across the team.

Requirements

• Bachelor’s degree in business, life sciences, operations, or related field; MBA preferred.
• 10+ years of progressive experience in cross-functional roles, ideally within life sciences or healthcare.
• Strong business acumen and ability to translate strategic priorities into operational outcomes.
• Proven experience managing complex programs or projects in a fast-paced, matrixed environment.
• Trusted advisor to senior leaders, with executive presence and strong influencing skills.
• Demonstrated ability to organize, lead, and execute across diverse teams and initiatives.
• Exceptional communication skills, with experience crafting and delivering executive-level reporting and presentations.
• Strong interpersonal skills and emotional intelligence, with the ability to foster collaboration across global teams.
• Proficiency with digital tools and technologies that enhance team collaboration, tracking, and communication.
• Data-driven, innovative problem solver who drives process simplification and continuous improvement.

Responsibilities

• Support the VP, Global Commercial Development Hematology, by advancing cross-therapeutic area initiatives within Global Commercial Development.
• Serve as a trusted advisor and strategic partner to the SVP, ABCIA and ABCIA Leadership Team, providing insights on functional priorities, organizational risks, and cross-functional alignment.
• Lead annual strategic planning efforts, aligning objectives with enterprise goals and identifying opportunities for synergies, efficiencies, and resource optimization.
• Oversee budget planning and management, facilitating transparency and alignment with ABCIA and enterprise priorities.
• Support long-term planning for organizational evolution and operational refinement.
• Coordinate and standardize governance processes across key decision-making forums to ensure structured preparation and follow-through.
• Identify and implement continuous improvement initiatives using data and insights to drive efficiency.
• Lead and optimize weekly ABCIA LT meetings, including agenda development, topic prioritization, and follow-up on key actions.
• Track progress toward strategic goals and KPIs, ensuring timely and clear reporting to CSL Behring leadership.
• Drive consistency in processes such as goal setting, budget tracking, and talent development in collaboration with Finance, HR, and other partners.
• Support the preparation and delivery of management presentations, strategic updates, and executive reports.
• Act as a liaison between the SVP, ABCIA, ABCIA LT, and CSL Behring leadership, ensuring effective communication and functional alignment.
• Coordinate internal and external stakeholder engagements, partnering with Communications, HR, and other teams as needed.
• Develop and execute monthly ABCIA town halls, crafting compelling content and aligning leadership messaging.
• Maintain a master calendar of ABCIA meetings and milestones, ensuring integration with key Commercial and R&D activities.
• Bridge communication and collaboration gaps across ABCIA, enhancing alignment between Commercial, Medical, Market Access, and enterprise functions.
• Partner with the VP, Hematology, to support cross-TA global commercial development initiatives, ensuring alignment with broader commercial and enterprise strategies.
• Lead or support high-priority, cross-functional projects, ensuring strategic alignment and measurable outcomes.
• Identify and mitigate operational risks, escalating barriers to execution when needed.
• Apply change management and organizational effectiveness approaches to enhance team collaboration and performance.

Benefits

• Health care benefits effective day 1 for employees working at least 30 hours per week.
• Financial protection resources.
• Support for starting a family, emergency backup care, summer camp, mental health resources, and financial planning.
• Charity matching contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees