Abatement Coordinator- Chicago

CVR ASSOCIATES INC•Chicago, IL

4d•$24 - $24•Onsite

About The Position

You can be part of our vital mission by collaborating with us or contributing your expertise to further enhance our efforts. Together, we can create sustainable solutions that empower families and strengthen communities across the nation. You can make a difference and change the trajectory of someone’s life. For over 30 years, CVR's team of professionals has provided technical assistance and program management to affordable housing programs across the country. Our staff works diligently to meet the needs of our clients and to continuously grow and preserve affordable housing for our nation’s most vulnerable populations. CVR prides itself on providing extensive training, mentoring, and succession planning to its employees. CVR has made a significant impact on the community by assisting families in securing affordable housing. The CVR team is composed of CPAs, MBAs, attorneys, architects, engineers, urban planners, and housing professionals. We continue to expand, adding to our team across the nation. CVR has offices in Atlanta, Chicago, Milwaukee, New York, San Francisco and Tampa, to name a few. The primary function of this position is to coordinate and perform a variety of administrative, technical and field tasks in accordance with the rules and regulations of Public Housing and Section HCV Program. Work involves enforcement of HQS required by HUD. Frequent exercise of independent judgment and a high degree of decision making are required of employees in this class. Direct supervision is received from the Deputy Director of Quality Control or other administrative supervisor, but the employee may have wide latitude in the performance of duties. Direct supervision may be exercised over a clerical staff. Perform related work as required and listed below:

Requirements

BA degree in office technology or similar and two (2) years of clerical/accounting experience or AA degree AND 4 years of clerical/accounting experience
3-5 years of previous experience working with the public in a Housing Choice Voucher, low-income tax credit, property management/compliance, or similar non-profit programs working with low-income families.
Must possess 3-5 years of client service experience.
A combination of training, education, and experience that is equivalent to the employment standard listed above and that would provide the required knowledge and abilities
Experience working in a high-volume call and production environment with high performance guidelines and stringent deadline
Successful completion of CVR training modules and exams
Attend and participate in seminars, webinars, and/or workshops as required

Nice To Haves

Knowledge of public sector housing authority programs and systems is a plus

Responsibilities

Daily generation of reports pertaining to placing and lifting abatements from e-minus system
Place and lift abatements in a timely manner using the Yardi System
Refer units with a result of vacant, deceased, or moved for proper processing
Prepare listings of proposed terminations due to failure to permit inspections for approval
Process all approved terminations
Research and Process ITT and final termination for units with tenant caused damages ad or other related HQS Family Violations
Represent CHA/CVR at hearings pertaining to ITT’s for HQS matters
Maintain log of all abatement activities
Research landlord and tenant complaints regarding abatement issues and process other related Sales Force tickets
Troubleshoot problem abatements and pull monthly Change of Ownership Report from Yardi
Make recommendations to senior management with regards to requests from landlords for the retroactive removal of abatements
Responsible for communicating with inspections in regard to Housing Quality Standards (HQS) enforcement
Perform HQS Enforcement Quality Control Desk reviews
Compile report of units in abatement 90 days or more for processing
Accurately close out Sales force cases
Process manual payment adjustments as needed