ABA Clinic Manager

Family Behavior Solutions, Inc.•East Providence, RI

17h•Onsite

About The Position

The Office Manager/Clinic Manager functions as the lead administrator for one specific ABA Clinic site. They provide oversight, coordination, communication, documentation, and administrative support for the site while present in the center. Monday-Friday 8:00-4:00 pm (must be available virtually beginning at 7:00 am for schedule adjustments)

Requirements

CPR and QBS
Availability to work 40 hours a week to complete clinic needs, including evenings as needed
Some management experience
Hold active Registered Behavior Technician certificate, or completion within 60 days. (We have an in-house program for this if needed.)
Bachelor's degree in related field
Availability for on-call crisis support during all non-work hours.

Responsibilities

Responsible for all staff scheduling within an identified clinic.
Works with Human Resources department to assist with all personnel-related matters: performance, discipline, incentives, needs for further training/support
Relays company staffing needs to Staffing Director
Ensures timeliness of center-based staff by visual check in and out sheet
Assisting staff with client meals, drinks, or prep
Working with Staffing Director for training, introduction, and oversight of new staff
Communicates issues/concerns with supervisors, directors, and HR as soon as they arise
Maintains oversight of employee billing within the clinic
Responsible for all client cancellation and scheduling information
Communicates with building owner and property manager regarding clinic maintenance issues
Manages inventory requests
Ensures cleanliness and organization throughout the center
Ensures the daily schedule is followed
Communicates with all members of the Treatment Team regarding client specific information, cancellations, staff changes, information from parents.
Assists with Social media/Marketing
Communicates clinic changes to clients' families
Maintains ongoing communication with the clinical team working within the clinic to support client treatment
Assigns/reviews documentation to and from other employees
Updates center documentation as needed
Emergency procedures, practices, and documentation, including preparation for future
Communicates cancellations or changes in appointment times with families
Maintains client documentation, according to HIPAA requirements
Runs clinic meetings with staff: weekly kick off and monthly all staff
Supports training of staff with electronic data collection and electronic medical records
Coordinating clinic-wide activities in collaboration with other designated staff
Supports company-wide professional development trainings
Demonstrates independent problem-solving skills, but is able to seek support from appropriate parties when needed
Promotes FBS values, mission, and culture inside and outside of the Clinic