AAA - Tow Truck Driver

AAA • Sparks, NV

177d • $22

About The Position

The position involves driving and operating a specific service vehicle, such as tow trucks and battery service vehicles, to assist AAA members and for commercial purposes. Responsibilities include performing simple diagnostics and troubleshooting on vehicles while providing an outstanding customer service experience. The role requires working a swing shift starting no later than 4 PM and includes both weekend days. New hires will undergo 4-6 weeks of training to prepare for the role.

Requirements

• Must possess a valid driver’s license with a safe driving record.
• Two years of experience in a customer contact role.
• Completion of AAA Compliance Training, RPST, TSAAC, Lock-out, PSP, and Battery Service Training.
• Vocational technical automotive training/certification or equivalent experience is preferred.
• ASE (Automotive Service Excellence) Certification is preferred.

Nice To Haves

• Vocational technical automotive training/certification or equivalent experience.
• ASE (Automotive Service Excellence) Certification.

Responsibilities

• Driving and operating a service vehicle for various roadside assistance tasks such as flat tire changes, lock-outs, and fuel delivery services.
• Interacting with customers on-scene to establish rapport, build relationships, and solve problems.
• Utilizing sales skills to offer AAA products and services during service interactions.
• Using on-board computers, radio communications, and mapping systems effectively.
• Completing daily paperwork including call logs, battery invoices, and cash receipts.

Benefits

• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Medical, Dental, Vision, wellness program and more
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly, with an additional 24 hours per year for volunteer activities
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed