AAA Roadside Assistance Technicians

AAA • New Castle, DE

91d • $20 - $23 • Remote

About The Position

AAA is looking for dependable and empathetic individuals who truly enjoy helping others whether it's changing a flat tire, jump starting a car battery or towing a vehicle, and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available! Apply TODAY for a Mobile Battery Technician or Tow Truck Technician position! **NO CDL required** **Paid Training!** **Hiring Immediately**

Requirements

• Must be at least 21 years old.
• Completion of a high school diploma or equivalent.
• Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
• Ability to pass a physical examination as required by Department of Transportation and/or Company policy.
• 3 years of experience in an automotive/mechanical environment, or technical school OR a minimum of 3 years of experience in a sales and/or customer service role is preferred.
• Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
• Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
• Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
• Communicate effectively in writing, verbally, via email and using assigned technology such as GPS (Global Positioning Systems).
• Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required.

Nice To Haves

• Experience in an automotive/mechanical environment.
• Technical school background.
• Experience in a sales and/or customer service role.

Responsibilities

• Provide lock-out, fuel delivery, battery installation/removal, battery jump starts and tire change services using established guidelines and quality control procedures.
• Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Technician position).
• Sell, install, test and perform battery warranty services (Mobile Battery Technician position).
• Communicate with members effectively to keep them informed and to ensure their safety.
• Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
• Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
• Conduct vehicle and equipment inspections to ensure safe operating condition and adequately secured at all times.
• Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.

Benefits

• A competitive base rate between $20.15/hr - $23.15/hr (based upon experience and position); paid on a bi-weekly basis.
• Schedule determined after training and will include weekends (Must be able to work days, evenings, and holidays).
• Plenty of overtime during peak season.
• Monthly bonuses (potential to earn up to an additional $300 month!).
• Over 3 weeks of Paid Time Off (PTO) may be accrued during the first year of employment.
• 8 Paid Holidays.
• 401(k) plan with company match up to 6% (first 4% matched at 125%!).
• Medical, Dental, Vision, & Prescription Coverage.
• Tuition reimbursement up to $5250/year and professional certifications.
• Complimentary AAA Membership (inclusive of products & service discounts).
• PAID Training.
• Uniforms and Tools provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED