AAA Roadside Assistance Drivers

AAA • Baltimore, MD

302d • $20 - $23 • Remote

About The Position

Our Woodlawn Fleet is looking for dependable and empathetic individuals who truly love to help others whether it's changing a flat tire, jump-starting a car battery, or towing a vehicle, and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available! Apply TODAY for a Roadside Assistance Technician, Mobile Battery Technician or Tow Truck Operator position! **NO CDL required** **Paid Training!** **Hiring Immediately**

Requirements

• Must be at least 21 years old.
• Completion of a high school diploma or equivalent.
• Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
• Ability to pass a physical examination as required by the Department of Transportation and/or Company policy.
• 3 years of experience in an automotive/mechanical environment, or technical school, or a minimum of 3 years of experience in a sales and/or customer service role is preferred.
• Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
• Satisfactory pre-and post-employment screening results, including criminal, drug, and motor vehicle screening.
• Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
• Communicate effectively in writing, verbally, via email, and using assigned technology such as GPS (Global Positioning Systems).
• Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required.

Responsibilities

• Provide lock-out, fuel delivery, battery jump starts, and tire change services using established guidelines and quality control procedures.
• Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Operator position).
• Sell and install car batteries (Mobile Battery position only).
• Communicate with members effectively to keep them informed and to ensure their safety.
• Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
• Enter call information accurately into in-truck technology, process payments, handle cash, and complete reports as required.
• Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met.
• Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
• Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.

Benefits

• A competitive hourly rate of $20.15 to $23.15 based upon experience and position.
• 10% shift differential for working 2nd shift (adds $2.00+ an hour to the hourly rate!).
• Schedule determined after training and will include weekends.
• Overtime opportunity during peak season.
• Monthly bonuses (potential to earn up to an additional $300 month!).
• Generous Paid Time Off (PTO).
• Paid Holidays.
• 401(k) plan with company match.
• Health, Dental, Vision, & Prescription Coverage.
• FREE Life Insurance.
• FREE AAA Membership.
• Tuition reimbursement up to $5250/year.
• PAID training.
• PAID uniforms and tools provided.

What This Job Offers

• Industry: Administrative and Support Services
• Education Level: High school or GED