A/V Technology Coordinator - Specified Term

UIOWA • Iowa City, IA

5h • Onsite

About The Position

Information Technology Services (ITS) at the University of Iowa is seeking an A/V Technology Coordinator to help ensure our classrooms, meeting spaces, and campus facilities are equipped with dependable, user-friendly A/V technology. This role, as part of the A/V team within ITS-Enterprise Infrastructure, will coordinate A/V maintenance and support, help manage inventory and equipment lifecycles, and partner with other technical staff to keep learning and collaboration spaces running smoothly. What you’ll do (not all inclusive): · Coordinate and support day-to-day A/V troubleshooting · Support lifecycle planning, inventory, and asset management related to A/V. · Help create and maintain service/support documentation. · Assist with coordination of project delivery work, such as summer classroom refreshes · Lead small, goal-oriented projects involving A/V and IT equipment If you enjoy troubleshooting, staying organized, supporting customers, and working hands-on with technology that impacts people every day, we encourage you to apply. There is an expectation that the individual in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold the University’s commitment to creating a welcoming and respectful environment for all. This position is not eligible for University sponsorship for employment authorization. This position has a project assignment of 1 year and is classified as a "specified term appointment" as a Communication Infrastructure Engineer (PIB2) with full fringe benefits. This is a 100% onsite position. For a detailed job description, please email Melanie Bell at [email protected] .

Requirements

• Bachelor’s degree in a field relevant to the position, or an equivalent combination of education and related experience.
• Experience (typically 1 year or more) tracking, organizing, and supporting technology, preferably including audiovisual equipment.
• Experience using an IT Service Management toolset (i.e. Cherwell, Halo, ServiceNow, etc.) for tracking support incidents and equipment inventory.
• Experience leading/coordinating small IT projects.
• Demonstrated excellent written and verbal communication skills.
• Superior interpersonal, customer service, and teamwork skills (including with technical peers).
• Physical ability to routinely move and transport audiovisual and computer equipment weighing up to 50 lbs.
• Valid US driver’s license and ability to meet UI fleet safety requirements.

Nice To Haves

• Forklift certification.
• Experience working in a higher education, public sector, or large enterprise environment.
• Familiarity with IT equipment lifecycle management.
• Experience using inventory management systems, ERPs, or asset tracking tools.

Responsibilities

• Coordinate and support day-to-day A/V troubleshooting
• Support lifecycle planning, inventory, and asset management related to A/V.
• Help create and maintain service/support documentation.
• Assist with coordination of project delivery work, such as summer classroom refreshes
• Lead small, goal-oriented projects involving A/V and IT equipment

Benefits

• Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies.
• Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists.
• Grow professionally with advanced training, leadership development, and tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level