A-Technician

Asbury Automotive Group • Phoenix, AZ

260d

About The Position

Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Requirements

• High school diploma or the equivalent.
• 1+ years of progressive experience in automotive service.
• Maintain valid driver's license and MVR record within company policy requirements.
• Applicable Factory training credentials.
• ASE certification, local state safety inspection and emissions license preferred.
• Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
• Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers.
• Being aware of others' reactions and understanding why they react as they do.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Repairing machines or systems using the needed tools.
• Determine causes of operating errors and deciding what to do about it.
• Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Knowledge of Larry H. Miller Dealerships' current company management systems desirable.
• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of principles and process for providing customer and personal services.

Nice To Haves

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• General knowledge of proper procedures and safety measures for handling items that may contain hazardous materials.

Responsibilities

• Protect the legal, financial and moral wellbeing of the Larry H. Miller Dealerships.
• Repair vehicles using appropriate tools, technologies and procedures in order to restore vehicle to proper working conditions.
• Use dealership software, such as CDK, X-Time, WI-Advisor, Auto.live, Rapid Recon, and others required as per management.
• Seek ways to improve business operation efficiencies and customer service.
• Be a teacher to support the efforts of other employees to be successful.
• Ensure Maximum Production and Customer Service.
• Perform all repairs utilizing appropriate tools, procedures and operations.
• Follow policies and procedures as per your specific manufacturer(s) manual.
• Disassemble and assess any supplemental needs, labor, parts, and communicate with Shop Foreman, Assistant Service Manager or Service Advisors.
• Perform quality repairs at all times and notify management of any substandard processes, parts or procedures.
• Communicate with personnel regarding any issue which may cause a repair delay to a vehicle.
• Maintain employee, customer and vendor confidence while protecting operations by exercising discretion when handling sensitive confidential information.
• Complete and maintain all Larry H. Miller Dealerships' required training.
• Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
• Maintain ability to handle job stress and effective interaction with others in the workplace.
• Perform all other job duties as requested by management.

Benefits

• Equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED