A/R Specialist
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About The Position
Acumen is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client's lives by what they do. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify. The AR Specialist is responsible for ensuring accurate and timely full cycle accounts receivable billing, payments, and collections within Acumen for reimbursement. This individual will provide these services to a variety of funding sources as determined and directed by the various program contracts. Responsibilities include accurate and timely preparation of electronic and/or hardcopy medical claims for a variety of funding sources, maintaining and updating Excel spreadsheets for funding sources, importing billings and posting payments into accounting software within rigid timelines, determining and initiating action to resolve denied invoices and all ancillary collection processes, staying up to date and implementing all contract changes and updates, developing and maintaining good relationships with internal and external customers, providing feedback and suggestions for improved systems and efficiencies, maintaining customer confidentiality, adhering to all accounting policies, procedures, and guidelines, performing other job-related duties as directed by the supervisor, and researching and problem-solving independently on a case-by-case basis. All Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly.
