A/P Area Investigator D2
About The Position
Position Summary: The Investigator under the direction of the APDM for responding to incidents/requests to analyze and investigate matters pertaining to shrink, policy violations, fraud, internal/external investigations and asset protection. The Investigator is responsible for providing detailed analysis and developing cases and identifying opportunities to reduce company shrink/liability issues. The investigator will be required as needed to train new Asset Protection Area Auditors and/or conduct auditors' responsibility to include AP Detective work. The investigator will be required to work in plain clothes, always carry full equipment for external, remain with open schedule availability with schedule subject to change.
Requirements
- High school diploma or equivalent
- Prior loss prevention experience in theft apprehensions preferred but not required.
- Must possess the ability to make good sound decisions under stressful situations.
- Must be able to maintain/manage confidential information.
- Must be able to stand/walk the sales floor for the entire scheduled shift.
- Ability to work nights, weekends, and holidays appropriate to retail business needs.
- Must be able to submit and successfully pass a criminal background check.
- Must be at least 18.
- Basic understanding of Spanish and English language; reading, writing and speaking
Nice To Haves
- Prior loss prevention experience in theft apprehensions preferred but not required.
Responsibilities
- Responsible to investigate food portions in the service departments. The investigator is responsible to develop internal cases on possible dishonest acts by team members through building business relationships with store management to obtain pertinent information.
- Responsible to investigate unauthorized discounts that includes, mark downs, mislabeling/mispricing, under weighing products from any service department.
- Responsible to investigate shrink on service departments or low profits under the direction of APDM due to over ordering product, product thrown away, receiving issues, using product to make byproducts or any other possible theft. To this end, the investigator will be trained in such service department and maybe sent to other districts to work undercover and resolve the case.
- Responsible to utilize data available through CCTV systems, exception report system, or NCR reports to develop cases on possible dishonest acts pertaining to, transactions left suspended, canceled transactions, refunds, voided transactions and sweet hearting.
- Responsible to investigate vendor theft by working with Area Internal Auditor to develop possible dishonest cases. In this area, the Investigator is responsible to investigate any suspicious acts of dishonesty/theft.
- The investigator is responsible to investigate liquor, baby formula and tobacco theft. The investigator is responsible to investigate this as directed by APDM.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Food and Beverage Retailers
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
