A letter to my new Dental Receptionist/Treatment Coordinator

V Dental Health & Aesthetics • Charlotte, NC

398d • $37,440 - $47,840

About The Position

The Dental Receptionist/Treatment Coordinator at V Dental Health & Aesthetics plays a crucial role in delivering exceptional customer service and supporting the needs of patients. This position involves managing front desk operations, coordinating treatment plans, and ensuring a positive experience for patients in a family-oriented and supportive work environment. The role is designed to transition from part-time to full-time as the practice grows, with a focus on teamwork and professional development.

Requirements

• At least two years of front desk/administrative experience in a dental office.
• Experience with treatment planning and discussing finances and payment options.
• Proficiency in scheduling and insurance claims/billing.
• Excellent communication and people skills.
• Attention to detail and a commitment to top-notch customer service.
• Ability to multitask and prioritize effectively.
• Familiarity with dental office procedures and terminology.
• Understanding of OSHA and HIPAA regulations.

Nice To Haves

• Experience with Oryx Practice Management Software.
• Cross-trained with sterilization responsibilities.
• Cross-trained with dental assistant responsibilities.
• X-Ray Certification.

Responsibilities

• Deliver outstanding customer service to patients.
• Manage front desk operations including scheduling and patient inquiries.
• Coordinate treatment plans and discuss financial options with patients.
• Ensure compliance with OSHA and HIPAA regulations.
• Assist with insurance claims and billing processes.
• Maintain a well-organized and efficient office environment.
• Support sterilization and dental assistant responsibilities as needed.

Benefits

• Paid time off
• Paid holidays including your birthday
• Dental benefits for employee and family
• Health reimbursement benefit
• Paid professional development/education
• Future opportunities to receive achievable bonuses

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed