A&H Product Development & Implementation Specialist

Chubb External • Philadelphia, PA

97d

About The Position

The role focuses on facilitating the marketing of Accident & Health (A&H) insurance programs by providing essential product delivery support. This includes supporting processes, metrics, and systems designed to streamline product delivery and enhance customer service. The position also involves supporting special projects, development initiatives, and area functions, as well as providing technical support for A&H implementation processes and compliance operations. The position is based in Philadelphia, PA, and reports to the AVP of Implementation & Production Support.

Responsibilities

• Collaborate with other areas of Accident & Health (e.g., Underwriting, Product Management, Sales, Finance) to support ongoing revisions and expansion of A&H product offerings.
• Prepare and deliver policy-related materials according to underwriting requirements and customer specifications in a timely manner to meet or exceed delivery commitments.
• Review advertising to ensure compliance with advertising regulations and product/program definitions, maintaining advertising review standards and control functions consistent with state laws.
• Educate internal and external business partners to improve quality and compliance of new case and renewal business.
• Research and respond to inquiries from regulators, clients, external business partners, and company personnel related to product definition, regulation, or market conduct.
• Coordinate and support product filings with corporate areas.
• Implement business practice guidelines as required by corporate and regulatory directives.
• Support the design and management of product-related publications, tools, and systems for internal and external business partners.
• Establish and promote effective working relationships with internal and external customers by maintaining performance standards, delivering on commitments, providing responsive communication, and demonstrating creative problem solving.
• Exercise judgment that consistently promotes the company’s earnings, growth, quality, revenue, and expense objectives while minimizing the risk of non-compliance.

What This Job Offers