9650 - Inbound Returns Coordinator

Petra Industries • Edmond, OK

199d • $13 - $13

About The Position

This position provides general support to the Reverse Logistics team, including back-up responsibilities for inbound and outbound order processing. Required to calculate, post, and verify information to obtain financial data so that accounting records are maintained.

Requirements

• High School diploma or GED required.
• Minimum typing speed of 45 WPM; 10-key by touch, minimum of 10,000 KPH.
• Proficient in various computer programs (Outlook, Word, Excel).
• Excellent verbal and written communication skills.

Responsibilities

• Daily functions include issuing credits, debits, return authorizations, Etags, refused shipments, and running various reports.
• Handle all return claims and shipments as they arrive.
• Process all customer returns (including Matching and Non-Matching RTV); assist with any issues with customer returns.
• Process daily truck/freight tickets to verify accuracy; make copies.
• Maintain all filing for the department.
• All faxing, copying and other administrative duties for the department.
• Process returned mail.
• Input customer credit card authorizations into MDS.
• Input Return Authorizations.
• Assist the team with processing returns when needed.
• Answer all incoming calls and monitor front door access.
• Punctual and regular attendance is a job requirement.
• Other duties assigned as needed.

Benefits

• Hourly pay rate of 13 USD.

What This Job Offers

• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED