911 Telecommunicator
About The Position
The Emergency Services Telecommunicators primary call taking responsibilities are to receive service requests and dispatch the appropriate resources to ensure timely response to meet the needs served by Community Care Ambulance in compliance with established guidelines while maintaining good customer relations. Dispatching of medical transportation may include any or all 911, Emergency Medical and Emergency Fire call assignments. To appropriately respond and provide assistance to those in need. Also to assist in administrative functions including but not limited to: information gathering, report generating, and assisting with billing functions
Requirements
- Must be 18 years of age and possess a high school diploma or GED.
- Must have excellent communication skills and have the ability to deal with crisis/emergency situations in a calm manner.
- Must be CPR and First Aid trained or have the ability to be trained.
- Must possess a current Ohio EMT certification or higher along with a valid Ohio Drivers License.
- Must be able to meet Community Cares Insurability requirements.
- Eyesight must be in compliance with the standards set forth by the O.D.O.T. for day and night driving and may be corrected with the aid of prescription eye-wear.
- Hearing of low and high frequencies is required and may be corrected with the use of hearing aids.
Responsibilities
- Receive service requests
- Dispatch appropriate resources
- Maintain good customer relations
- Dispatch medical transportation (911, Emergency Medical, Emergency Fire)
- Provide assistance to those in need
- Assist in administrative functions (information gathering, report generating, billing)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
