911 Dispatcher

Licking County, OH • Heath, OH

78d • $22

About The Position

The 911 Dispatcher position within the Division of Homeland Security/E.M.A./911 involves monitoring and operating radio communications equipment to receive, transmit, and monitor communications for City and County Fire Departments. The role requires regular and predictable attendance, promoting positive working relationships, and maintaining good public relations as a representative of Licking County Government. Dispatchers will handle emergency calls, notify the appropriate law enforcement agencies, and provide necessary follow-up. They will also be responsible for maintaining records as per department policy and 911 Standard Operating Procedures, attending court hearings, and offering testimony as needed. The dispatcher may act as Shift Lead when directed and must meet all job safety requirements and applicable OSHA safety standards.

Requirements

• High school diploma or general education degree (GED).
• One (1) to three (3) months related experience and/or training, or equivalent combination of education and experience.
• Basic Computer Skills.

Responsibilities

• Monitors and receives telephone calls and initiates proper response.
• Notifies correct law enforcement agencies and any other agency needed or requested by the fire department.
• Operates radio communications equipment by answering emergency lines and dispatching the correct fire department to emergencies.
• Provides pre-arrival instructions to callers per EMD cards/Pro QA.
• Maintains all records required by department policy and 911 Standard Operating Procedures.
• Attends court hearings and offers testimony as needed.
• Acts as Shift Lead when directed.
• Remains informed of current developments and procedures pertinent to duties.

Benefits

• $22.00 / hour (per contract).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED