9Round Fitness-posted 5 months ago
$40,000 - $52,000/Yr
Full-time • Entry Level
Austin, TX
1,001-5,000 employees
Amusement, Gambling, and Recreation Industries

Join our high-energy team that empowers members to live better lives through kickboxing-fitness, accountability, and community. As a Kickboxing Fitness Studio Manager, you will be responsible for handling employee-related tasks, acting as a mentor to team members, understanding and achieving financial performance goals, leading potential members through the Introductory Workout and membership sales process, and maintaining an excellent level of customer service. You will also organize marketing events, implement retention strategies, and ensure the studio is a clean and inviting space.

  • Handling employee-related tasks such as recruiting, hiring, onboarding, training, supervising, scheduling, tracking attendance, and delegating tasks appropriately
  • Acting as a mentor to team members, providing feedback and reprimanding when necessary
  • Understanding and achieving financial performance goals of the studio
  • Setting up and leading potential members through the Introductory Workout and membership sales process
  • Following up with potential members to make as many membership sales as possible
  • Maintaining an excellent level of customer service, ensuring all members and prospects are satisfied with their experience and all problems are resolved promptly, professionally, and courteously
  • Organizing and participating in marketing events to generate awareness and leads for the studio
  • Posting to social media and responding to comments, messages, and reviews on approved platforms
  • Implementing retention strategies to keep members engaged
  • Performing administrative duties such as handling telephone inquiries, responding to messages, and ensuring members are properly checking into the studio
  • Ensuring the studio is a clean, organized, inviting space, and that all equipment and technology systems are in excellent working condition
  • Understanding and overseeing all Trainer job duties
  • Customer service or sales experience
  • Prior work history
  • Experience leading a team
  • Bachelor's degree in sport-related, marketing, or business field
  • AED/CPR certified
  • Personal Training Certification
  • Group Fitness Certification
  • Martial Arts, boxing, or kickboxing experience
  • Equal employment opportunities
  • Diversity and inclusion commitment
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