About The Position

Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Department Manager. The Assistant Department Manager will be knowledgeable about department and store operations to provide outstanding customer service to the academic and co-curricular community. You will ensure that your area of responsibility is maintained, properly merchandised, and operationally sound.

Requirements

  • 2+ years’ experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
  • High school diploma/GED preferred.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

  • Support all store operations and departments in partnership with the management team.
  • Provide direct oversight of one or more departments in the store or for specified operational functions in the absence of upper management.
  • Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
  • Utilize analytical skills and knowledge of the campus to manage day-to-day operations and make decisions.
  • Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects.
  • Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases.
  • Maintain an appealing sales floor—tag, shelve, arrange, clean, and organize product or space within the store.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.

Benefits

  • Get paid sooner! Daily Pay earned wage access is available to all store employees.
  • Employee Discount
  • Paid sick time (accrued based on time worked)
  • Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
  • Commuter Benefits
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