7310 - Export Coordinator

Odyssey Logistics & Technology Corporation • North Charleston, SC

447d

About The Position

The Export Coordinator at Odyssey Logistics & Technology is responsible for servicing both new and existing customers by ensuring the accuracy and completeness of quotes, services, documentation, and billing for export services. This role requires knowledge of NVOCC services and involves establishing and maintaining export business opportunities while ensuring compliance with various regulations. The Export Coordinator will also oversee the preparation of customs export documents and manage logistics services to ensure timely handling of products.

Requirements

• Previous export experience required.
• Excellent business, negotiation, and leadership abilities.
• Strong oral and written communication skills.
• Basic user knowledge of computer programs such as Word, Excel, Outlook, and PowerPoint.
• Knowledge of ocean and air freight industry information.
• Ability to identify specialized cargo (hazardous, OOG, overweight).
• Understanding of Inco terms and NVOCC terminology and methods.
• Familiarity with export documentation and letters of credit.
• Knowledge of US Department of Commerce and State Department export licenses.
• Understanding of world geography.
• Ability to direct and empower staff to meet deadlines.
• Sales ability to interpret customer needs into service value propositions.

Nice To Haves

• Experience in logistics or supply chain management.
• Familiarity with customs regulations and compliance procedures.

Responsibilities

• Serve customer needs and interact with all contacts in a customer-focused manner.
• Oversee and assist in the preparation of accurate customs export documents in a timely manner.
• Arrange shipping documentation, clearances, shipping mode, delivery, tracking, and notification.
• Coordinate interactions with customs, air carriers, ocean carriers, and domestic carriers for product handling.
• Communicate with exporters to ensure all information is accurate and timely, ensuring compliance with requirements.
• Maintain complete and accurate files for documentation and compliance purposes.
• Prepare and submit invoices with all appropriate charges and documentation in a timely manner.
• Respond to customer and/or agent inquiries promptly.
• Provide timely shipment status updates to customers.
• Establish, maintain, and capitalize on export business opportunities.
• Achieve revenue goals in support of location and organization objectives.
• Make presentations and quotes to prospective and existing accounts.
• Maintain operational support for existing business and assist in developing new business opportunities.
• Document and report all quotations and follow up with clients and management.
• Present in a professional manner during client interactions.
• Work as a team member on other department processes and duties as assigned.

Benefits

• On-the-job training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 1-10 employees