613 Clubhouse III 2123-613 Recreation Services Specialist

Village Management Services • Laguna Woods, CA

80d

About The Position

Village Management Services, Inc.'s mission is to serve the residents of Laguna Woods Village with the highest level of customer service and professionalism, making Laguna Woods Village the premier active-adult community in Southern California. We value integrity, quality, dedication and open communication in a rewarding and challenging environment. The Recreation Services Specialist will assist in administering activities in connection with recreational services of a recreation facility and/or events under the supervision of the clubhouse coordinator and/or supervisor.

Requirements

• Graduation from high school and some work experience preferably involving regular public contact or equivalent combination of education and experience.
• Knowledge of managing a recreational facility, including event and program registration.
• Knowledge of planning and coordinating special events.
• Knowledge of California Parks and Recreation Society.
• Knowledge of customer service practices and development.
• Knowledge of the occupational hazards and safety precautions of the job.
• Knowledge of modern office equipment, practices, and procedures.
• Ability to manage special events.
• Ability to work hours determined by shift assignment.
• Ability to regularly exert physical effort.
• Possession of a valid California driver’s license.

Responsibilities

• Administers and coordinates activities for the assigned facility.
• Provides leadership and direction to subordinate staff.
• Follows and enforces all applicable GRF Rules and Regulations.
• Creates, promotes, and manages clubhouse events and programs.
• Provides input in staff and department development programs.
• Provides excellent customer service and builds meaningful relationships with residents, club presidents, board members, and co-workers.
• Attends the reception desk as needed, receives incoming telephone calls, and answers questions relating to services and programs.
• Performs essential office duties including research, data entry, preparing rough draft report narratives and tabulations, filing, report generating, event scheduling, managing and taking reservations, selling and promoting events, and composing letters and other routine correspondence.
• Assists with event setup, breakdown, and cleanup; lifting up to 50lbs.
• Monitors safety and cleanliness of facility, programs, events, and activities.
• Provides basic custodial services as needed.
• Opens and closes facilities as scheduled.
• Works and assists the security and compliance departments as needed.
• Performs other duties as assigned by coordinator and supervisor.
• Maintains regular attendance and performs all duties on-site for the Community.

Benefits

• Equal Opportunity Employer
• Non-discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

What This Job Offers

• Education Level: High school or GED