#56 - MANAGEMENT

Richeson Management • Crowley, TX

101d

About The Position

Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensures restaurant is operated within operational guidelines established by owner and franchisor. Essential job functions include, but are not limited to: overseeing and managing all areas of the restaurant and making final decisions on matters of importance, ensuring that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, and being responsible for the development and achievement of the restaurant's game plan by working with their DM and or GM. The role also includes ensuring guest service in all areas meets company standards, responding to customer complaints, and working with local chambers and schools to increase restaurant sales. Additionally, the position involves staffing, training, and developing assistant managers and hourly employees, managing effective schedules, and optimizing restaurant P & L to control COGS, Labor, and Controllables.

Requirements

• Three to five years of restaurant management experience preferred, QSR experience strongly preferred.
• High School diploma or equivalent required.
• Proven track record in management of COGS and labor.
• Must have excellent customer service and employee relations skills.
• Must be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment.
• Must be able to perform under pressure in a high volume restaurant, including moving and responding quickly for long periods of time.
• Must be able to work in and out of different temperature ranges.
• Must be able to stand for long periods of time.
• Must be able to lift up to 50 pounds.
• Must have excellent customer service skills and exhibit good manners, proper personal hygiene, positive attitude and promptness.

Responsibilities

• Oversees and manages all areas of restaurant and makes final decisions on matters of importance.
• Ensures that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant.
• Responsible for the development and achievement of the restaurant's game plan by working with their DM and or GM.
• Ensures guest service in all areas meets company standards.
• Responds to customer complaints, taking prompt and appropriate action to resolve problems and to ensure customer satisfaction is maintained.
• Works with local chamber and schools to increase restaurant sales.
• Staffs, trains and develops assistant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews.
• Responsible for effective management schedules and ensures that restaurant is properly staffed for all day parts and sales volumes.
• Manages restaurant P & L to optimize manageable profit, controls COGS, Labor, and Controllables.
• Performs other duties and responsibilities as requested by DM.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED