About The Position

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. The role of an Inbound Expert can provide you with the knowledge of guest service fundamentals and experience supporting a guest first culture across the store, experience in retail business fundamentals including department sales trends, inventory management, and process efficiency and improvement, and experience executing daily/weekly workload to support business priorities and deliver on sales goals.

Requirements

  • Must be at least 18 years of age or older.
  • Welcoming and helpful attitude toward guests and other team members.
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
  • Work both independently and with a team.
  • Resolve guest questions quickly on the spot.
  • Attention to detail and follow a multi-step processes.
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Nice To Haves

  • Accurately handle cash register operations as needed.
  • Climb up and down ladders.
  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds.
  • Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary.
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties.

Responsibilities

  • Create a welcoming experience by authentically greeting all guests.
  • Observe to quickly understand whether a guest needs assistance or wants to interact.
  • Engage with guests in a genuine way, which includes asking questions to better understand their specific needs.
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
  • Execute a detailed, accurate and efficient sorting operation (including all unload schedule times).
  • Stock, backstock and zone product on sales floor.
  • Maintain sales floor instocks for GM categories.
  • Operate power equipment only if certified and partner with leader if certification is needed.
  • Work with accuracy and attention to detail.
  • Manage all defectives and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations.
  • Demonstrate a culture of ethical conduct, safety and compliance.
  • Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties.

Benefits

  • Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more.
  • 401(k).
  • Employee discount.
  • Short term disability.
  • Long term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
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