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Stone Mountain Park-posted 9 months ago

Stone Mountain, GA

Performing Arts, Spectator Sports, and Related Industries

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The 4-D Theater Attendant is responsible for giving each guest who enters the theater a highly interactive, enthusiastic experience, as well as making sure that they do so in a safe and efficient manner according to all prescribed operating procedures.

Supports the Thrive vision of 'Creating Memories Worth Repeating by Bringing Families Closer Together' through guest engagement and building emotional connection to the Stone Mountain Park brand
Smile and treat guests with friendliness and respect
Memorizes and executes scripted performance standards
Provides guests with remarkable experiences
Furnish guests with information regarding all railroad and general park operations with high enthusiasm
Create and maintain desired theater atmosphere through costuming, role-playing, and guest interaction
Monitor and guide guests entering and exiting the theater according to all safety policies and procedures
Escort guests to proper seating and exits
Ensure guests take and return 3-D glasses
Ensure glasses inventory is properly maintained and cleaned for each show
Maintain a clean, safe working environment
All other duties as assigned

Must be able to pass a panel interview including a scripted audition
Must be able to maintain the high standards of performance guidelines regularly evaluated by the Attractions and Entertainment leadership teams
Must uphold the company culture that builds exceptional internal and external guest experiences
Must be able to smile and interact with guests maintaining a friendly and enthusiastic personality
Must understand, read, write and speak the English language
Must be at least 16 years old
Must be able to maintain a good working relationship with coworkers
Must be able to work days, nights, weekends, and holidays as needed
Must demonstrate a friendly and hospitable demeanor
Must be able to maintain crowd control according to all Park safety standards
Must be able to maintain the theater show schedule and make adjustments as needed
Must be able to add, subtract, multiply, and divide in all units of measure

High School Diploma/GED preferred
Acting or drama experience preferred
Minimum of 1 year of experience in a customer service or hospitality industry preferred

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