Duties/Responsibilities: Effectively communicate with local HR contacts, departments, managers and associates on 401K benefit issues and questions. Review and respond to daily employee, third party administrator, and administrator inquiries in a timely manner. Liaison with third party administrator to troubleshoot and resolve system issues, address configuration issues, and drive enhancement and improvement. Manage 401(k) incoming and outgoing data, file imports and funding. Facilitates audits by providing records and documentation to 401K auditors. Become subject matter expert on 401K program (Empower) Reconcile and process employee benefit invoices. Facilitates audits by providing records and documentation to auditors. Acts as payroll processing back-up and provide payroll assistance as needed. Ensures cross training is continuously improved. Champion change management to drive the organization to digital solutions. All other duties as assigned.