4X10 Customer Service Agent (4-Days, 40hrs./wk)
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About The Position
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for 4X10 Customer Service Agents to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with products and process-related inquiries while professionally representing some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program. This role is a great opportunity for you to jumpstart your career, and with our industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in customer service industries, such as servers, bartenders, and retail associates, are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
