3rd Shift Support Professional-Remote Patient Monitoring

LADD•Cincinnati, OH

2d•$17•Remote

About The Position

The Remote Support Professional (RSP) provides remote support services to individuals with developmental disabilities. The RSP encourages healthy and productive personal growth, community inclusion, creativity and Independence.

Requirements

Demonstrated ability to navigate various technology software and platforms
A high school diploma or equivalent is required
Ability to pass a background check (includes physical and a drug screen, and criminal check)
Ability to work a flexible schedule (including evenings, weekends, and holidays)
Must live in Cincinnati
Must have a private dedicated stationary workspace with no other responsibilities
Caregiving: 1 year (Required)

Responsibilities

Promotes appropriate level of independent living
Remotely monitors and provides support
Encourages individual’s engagement in social and community activities as well as appropriate physical/wellness activities
Effectively communicates with the person receiving services
Ability to stay calm and proactively manage crisis and behaviors
Dispatches in-person supports as needed
Identify obstacles and help the person served problem solve around them
Provides technical assistance to individuals served and family members regarding remote support systems
Troubleshoot technology issues with remote support systems
Ensures service delivery quality and compliance
Monitors for safety issues and addresses them timely and appropriately
Ensures accurate and timely documentation of service delivery
Communicates timely with manager regarding pertinent issues and works collaboratively with peers and other departments
Models The LADD Way (TLW) ensures their performance is aligned with TLW and the policies and practices set for the department
Represent LADD in a positive manner as appropriate
Keeps up-to-date on all relevant training and certifications