3rd Party Collections Agent

Radius Global Solutions LLC • Jacksonville, FL

113d

About The Position

Radius Global Solutions LLC, is hiring experienced Third Party Debt Collectors to join our Team! The Third Party Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts.

Requirements

• Previous Third Party Collections experience is preferred.
• Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus.
• Regular attendance and adherence to a set schedule, which includes breaks and lunches.
• High School diploma or equivalent required, some post-secondary education preferred.
• Strong oral communication and interpersonal skills required.
• Excellent computer navigation skills required.
• Experience using CRS and automated dialers preferred.
• Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required.

Responsibilities

• Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options.
• Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options.
• Prepare correspondence on delinquent accounts.
• Research disputed delinquent account balances and makes necessary corrections.
• Review collection up unit and changes account status based on established procedures.
• Review accounts to be recommended for closure and assists in report preparation.
• Participate in regular meetings and communicates opportunities for process improvement.
• All other duties as assigned.

Benefits

• Medical Benefits including Health, Dental & Vision
• Employer paid life insurance
• Paid Time off
• Paid Holidays
• Employee Referral Bonuses
• Business Casual Dress Code

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees