3rd Party Collection Agent (Montego Bay ONLY)

Segoso Jamaica

2d

About The Position

Are you ready to embark on a rewarding career journey? Join the Segoso Caribbean Team! We're seeking highly motivated and experienced 3rd Party Collection Specialists to join our dynamic and results-driven team. If you thrive in a fast-paced environment and are passionate about helping customers while achieving goals, we want to hear from you! What We Offer: Competitive Compensation: Hourly pay plus monthly bonus opportunities Comprehensive Benefits: Medical, dental, vision, and paid time off Positive Work Environment: A supportive team culture where your work is valued Career Advancement: Growth opportunities within a rapidly expanding company Flexible Schedule: Weekends off Requirements Make outbound calls to consumers to resolve outstanding debts in a professional manner Negotiate payment arrangements while maintaining compliance with industry regulations Document all interactions and account activities accurately in the system Meet or exceed daily, weekly, and monthly performance targets Handle disputes or inquiries with professionalism and empathy Follow all company and client guidelines to ensure legal and ethical collection practices What We're Looking For: Minimum 1 year of experience in third-party collections or outbound sales (required) Strong verbal and written communication skills Ability to build rapport, listen actively, and resolve customer concerns Capable of identifying solutions and making sound decisions Dependable, ethical, and detail-oriented in all tasks Special Offer: Collectors with one or more years of experience will be eligible for a $350 sign-on bonus. Ready to make an impact? Apply now and become a part of the Segoso Caribbean success story!

Requirements

• Minimum 1 year of experience in third-party collections or outbound sales (required)
• Strong verbal and written communication skills
• Ability to build rapport, listen actively, and resolve customer concerns
• Capable of identifying solutions and making sound decisions
• Dependable, ethical, and detail-oriented in all tasks

Responsibilities

• Make outbound calls to consumers to resolve outstanding debts in a professional manner
• Negotiate payment arrangements while maintaining compliance with industry regulations
• Document all interactions and account activities accurately in the system
• Meet or exceed daily, weekly, and monthly performance targets
• Handle disputes or inquiries with professionalism and empathy
• Follow all company and client guidelines to ensure legal and ethical collection practices

Benefits

• Competitive Compensation: Hourly pay plus monthly bonus opportunities
• Comprehensive Benefits: Medical, dental, vision, and paid time off
• Positive Work Environment: A supportive team culture where your work is valued
• Career Advancement: Growth opportunities within a rapidly expanding company
• Flexible Schedule: Weekends off
• Collectors with one or more years of experience will be eligible for a $350 sign-on bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed