Retail Key Holder

Goodwill of Western New York•City of Batavia, NY

12h•Onsite

About The Position

Step into a leadership role where you’ll help drive retail success and make a difference in your community! As a 3rd Key Holder, you will be responsible for performing store opening and closing procedures, training Store Associates, and acting as Manager on Duty when needed. You will also help maintain a positive, productive store environment, deliver outstanding customer service at various points in the store, and support overall store operations including merchandising, cleanliness, and promotions. The role also involves ensuring accurate cash handling and POS transactions, sorting donations, pricing items, and meeting daily production goals and quality standards.

Requirements

A retail pro with great customer service skills
A confident communicator and team motivator
Reliable, flexible, and ready to lead by example
Someone who lives our values: Own It • Dare to Excel • Be Bold • Be Extraordinary • Win Together
Ability to lift up to 50 lbs. and work on your feet
Flexible schedule, including evenings and weekends
Willing to attend orientation in Buffalo (full time only)

Nice To Haves

1+ year of retail keyholder experience preferred

Responsibilities

Perform store opening and closing procedures, including securing the building
Train Store Associates and act as Manager on Duty when needed
Help maintain a positive, productive store environment
Deliver outstanding customer service at the register, on the sales floor, or at the donation door
Support store operations including merchandising, cleanliness, and promotions
Ensure accurate cash handling and POS transactions
Sorts donations into sellable, salvage, or trash categories
Prices items using our guide and identifies high-value goods
Meets daily production goals and quality standards

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume