340B Contract Management - Manager

CVS Health • Island, KY

4d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Manager, 340B Contract Management, is responsible for 340B Program contract facilitation. The role includes extensive interaction with internal teams including Legal, Sales, Implementations, Account Management, etc. Duties include drafting and negotiating new and existing business contracts, coordinating with various subject matter experts and moderating Legal calls to see contracts through to completion. Oversee projects and plans for various Health System, Hospital, and Clinic contracts simultaneously, while meeting designated deadlines and standards. The Manager, 340B Contract Management, will collaborate with several different areas to successfully issue agreements, resolve client comments within contracts, and seek successful execution with team as appropriate. The Manager, 340B Contract Management, will drive contract management software enhancements through defining and testing operations efficiencies.

Requirements

• 5+ years Contract Operations experience
• 5+ Years Experience in 340B Industry
• 5+ Years Experience working with Salesforce or other contract lifecycle management software
• Excellent communication skills, verbal and written
• Ability to prioritize and handle multiple tasks on a daily basis, including demonstrable experience in workflow management systems and/or service delivery

Nice To Haves

• Demonstrated ability to build relationships and strategically coordinate with multiple business units and various levels of an organization to meet a common goal
• Strong knowledge of healthcare / hospital environment
• Healthcare and/or Legal background
• Strong Microsoft office skills

Responsibilities

• Independently drive contract negotiations for new client opportunities, as well as existing customer growth and expansion.
• Negotiate client redlines in accordance with standard business practice and 340B program compliance, while mitigating risk for the organization.
• Ensure accuracy of 340B contract requests in accordance with SOP’s, remediate inefficiencies, and identify recommendations for process and workflow improvements.
• Drive system enhancement and automation through multi-team collaboration, defining detailed system requirements, and completing extensive user acceptance testing to ensure accurate release.
• Work with Sales Representatives, Account Managers, Sr. Advisor, 340B Contract Operations, and other internal teams to address inquiries and negotiate contracts.
• Independently coordinate and drive legal to legal calls between CVS, Wellpartner, and both current and prospective hospital partners.
• Work closely with 340B legal team to accomplish efficient contract negotiation and turnaround.
• Identify necessary contract template changes and collaborate with business SME to ensure successful resolution.
• Develop and maintain standard operating procedures and tools for the contracting team to streamline the negotiation process.
• Set operational objectives and prepare action steps toward achievement of those objectives with management.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager