331 - FT Assistant Manager

Ashley Stewart • Memphis, TN

430d

About The Position

The Assistant Manager is responsible for overseeing all operational, merchandising, and managerial functions within the store during their assigned shift. This role includes acting as the manager-on-duty in the absence of the Store Manager, supervising Sales Associates, and driving sales to meet financial goals. The Assistant Manager also plays a key role in enhancing customer experience and ensuring compliance with company policies and procedures.

Requirements

• High school diploma or equivalent.
• 2 - 3 years prior retail experience; 1 year prior supervisory experience preferred.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.
• High level of initiative and accountability.
• Proven ability to prioritize multiple initiatives.
• Detail-oriented and consistently meets deadlines.

Nice To Haves

• Experience in community engagement and relationship building.
• Familiarity with social media marketing strategies.

Responsibilities

• Drive sales to achieve and exceed financial plan.
• Assist Store Manager in evaluating the business and taking proactive steps to improve results.
• Assist in setting and monitoring store goals (individual, daily, weekly).
• Manage store expenses and ensure compliance with company policies regarding funds and merchandise handling.
• Maintain accountability for store operations, associate development, and financial contributions.
• Schedule and manage grassroots events quarterly.
• Utilize social media for marketing initiatives and driving traffic to the store.
• Provide exceptional customer service and ensure the store is properly zoned for optimal selling.
• Educate customers and Associates on product knowledge and features.
• Assist in developing staff to ensure exceptional customer service.
• Maintain high standards in store operations and assist in creating the store schedule.
• Ensure the neatness, maintenance, and cleanliness of the store.
• Execute merchandise displays and visuals to enhance the brand.
• Assist in placing supply orders and monitoring inventory levels.
• Communicate effectively with Store Manager and District Manager on operational issues.
• Assist in recruiting and training store staff, ensuring career paths and succession planning.
• Conduct daily communications with Associates to keep them updated on company policies.

Benefits

• Competitive salary
• Employee discounts
• Opportunities for career advancement
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED