311 Call Center Specialist (Communications Department)
Miami-Dade County•Doral, FL
442d•$48,355 - $82,953
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About The Position
The 311 Call Center Specialist position is a full-time role within the Communications Department of Miami-Dade County, focused on providing advanced customer service to the public. The specialist will assist callers by delivering accurate information and services, conducting needs assessments, and coordinating responses to citizen requests. This role is critical in ensuring effective communication between the public and various governmental agencies, especially during emergencies or disaster situations.
