311 Call Center Analyst 1
Iron Bow Technologies•Manassas, VA
416d
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About The Position
The 311 Call Center Analyst 1 position at Iron Bow Technologies focuses on providing non-technical, non-emergency customer service to the residents of Prince William County. The role involves developing processes and procedures for a new capability to support county services, creating a Knowledge Base for efficient service delivery, and assisting the IT Customer Service Team when needed. This position is integral to enhancing customer service and operational efficiency within the county's service framework.
