DFW A - 2nd Shift Supervisor

DFS GLOBAL INC•Dallas, TX

About The Position

Diverse Facility Solutions, Inc. is a 100% minority owned, Chicago corporation with an emphasis on janitorial and facility maintenance services. We create teams of trustworthy, customer focused and diverse people that care about the facility they work in. The quality of the services we provide and our commitment to unsurpassed customer service has helped us become one of the nation’s premiere Minority Janitorial Contractors. Job Description: Responsible for assisting in the overall direction, coordination, and evaluation of staff engaged in cleaning and maintaining the site premises by performing the following duties personally or through subordinate staff. Fulfills management instructions in accordance with the organization’s policies and applicable laws.

Requirements

Knowledge, Skills, Abilities and Qualifications:
Ability to designate shift and area of work assignments for custodians (temporary/replacements) and lead personnel; conduct training
Thorough knowledge of the standard methods, equipment, and supplies in a large or small scale Janitorial activities of the service.
Ability to work with a diverse workforce
Ability to communicate effectively and maintain confidentiality
Ability to operate and use tools/equipment for training purposes
Ability to make the most efficient use of personnel as instructed, can delegate tasks and assignments
Considerable knowledge of employee policies and procedures
Ability to follow instructions and respond using written communication
Ability to prioritize multiple tasks
Ability to work effectively independently or with a team
Basic knowledge of general housekeeping methods and practices, cleaning products and use
The Supervisor position is a physically demanding position. The work requires routine walking, standing, bending, lifting heavy objects operating medium weight cleaning equipment.
The Supervisor must perform the duties outlined which comply with the airport/company policies and regulations to create a cooperative, safe, respectful and quality work environment.

Responsibilities

Supervise daily work of assistant leads and custodians; inspect all assigned areas daily to ensure work is being carried out properly and orderly
Evaluate performance of custodial personnel; prepares and submits disciplinary actions and incident reports; counsel’s employees
Holds daily staff briefings to cover key topics for the day
Identifies development and training needs, and ensures that all training is obtained
Maintain records, prepares reports, and composes correspondence relative to the work
Makes rounds to check for crew coverage of designated work areas, gives special cleaning instructions and/ or assignments, and is in compliance with direction of upper Management
Conducts inspections and investigates tenant/customer complaints of the building, and checks for cleanliness and repairs as required
Trains and ensures the subordinate staff understands their job requirements, this includes the proper cleaning methods, the use of equipment, safety practices, illness and injury prevention and work regulation
Assists with coverage of call offs/covering facility areas
Review schedules, create and manage new and reoccurring trainings
Assists with ensuring overall customer satisfaction, this includes daily reporting to Upper management
Ensures proper labor relations and conditions of employment are maintained
Corresponds with Manager for support, updates and duties