2nd Shift QA Technician

Boar's Head Brand • Holland, MI

86d

About The Position

The position involves monitoring the Distribution Center for Regulatory and customer compliance, providing guidance and support regarding quality concerns raised by internal colleagues and distributors, and following up on quality issues related to inventory and customer complaints. The role includes completing special projects assigned by the FSQA Manager/Supervisor and analyzing product returns and inventory to identify trends in quality issues.

Requirements

• Must have a High School Diploma or GED Diploma plus additional specialized training in a food environment, verifying product quality.
• Must have at least 3-5 years of progressive work experience.
• Must possess a valid Driver’s License.
• Must be Serve Safe Certified or able to attend a course and successfully pass the certification exam.
• Preferably HACCP trained or be able to attend a training course and successfully complete a training course.
• Preferably Certified as an FSQA Technician or able to successfully complete a course by a certifying body (i.e., ASQ, etc.).

Responsibilities

• Conduct daily walkthrough of the distribution center and communicate any potential food safety/food quality and/or sanitation issues to the FSQA Manager and Department Managers.
• Prepare the Executive Kitchen for all Product Sensory Evaluations.
• Ensure correct products are ordered/picked for Product Slicing; coordinate weekly shipping of products to any plants, as needed.
• Conduct Truck Audits daily and communicate non-conformances to Operations Management/FSQA Manager.
• Follow up on customer complaints to ensure our current inventory isn’t compromised.
• Verify that QCP records (e.g., Cooler records, Scale Verification records, etc.) are accurately completed and up to date.
• Coordinate the communication process for when the product is either placed on hold or released.
• Perform sanitation inspections of warehouse & deli areas for cleanliness.
• Prepare reports on inspection findings and incidents.
• Collect, evaluate, and send samples to outside labs for product analysis.
• Communicate with Distribution Center/Plants on Quality and Customer issues.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees