2nd Shift Production Supervisor

Inmar Intelligence•Grand Prairie, TX

11h•Onsite

About The Position

Position Summary: Under the general direction of a manager, the Production Supervisor is responsible for directly overseeing the work of associates in an assigned production department within a warehouse facility and ensuring the team adheres to all Company policies, SOPs, and customer KPIs/contractual commitments. The Production Supervisor is responsible for all personnel functions pertaining to their direct reports. They spend nearly all of their time in the warehouse production areas. Additionally, the Production Supervisor may be required to perform manual tasks such as operating warehouse equipment or handling Hazardous Waste materials. Primary Accountabilities: Operational Supervise associates in a production department of the facility Approve all associate time worked and performance reviews Shift priorities to adjust to changing business demands Project staffing needs and participate in the interview and selection process Follow and enforce all Company policies and procedures in the facility Ensure facility compliance to Federal and State regulations Monitor, report, and work to prevent losses in the facility Provide daily, weekly, and monthly statistics and operations updates Maintain a thorough knowledge of all SOP’s pertaining to facility and operations Oversee incoming and outgoing shipping/processing activities to ensure order accuracy, completeness, and condition of shipments Able to adequately perform and document periodic regulatory inspections of the facility, including but not limited to, sanitation inspections and hazardous waste storage area inspections Ability to meet set production and quality goals and follow standard operating and safety procedures Promote constant and measurable improvement; teach and enforce quality procedures Maintain a clean, professional, secure and safe working environment Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision-making skills Provide superior customer service and maintain professional and courteous relations with strategic partners Provide superior service by exceeding customer expectations for quality product and processing turnaround; ensure exceptional customer service key performance indicators (quality controls, unannounced inspections, inventory accuracy and security, etc.) Identify and ensure associate and customer concerns are resolved, using own judgment or consulting others when needed Communicate in a professional manner with (or to) individuals or groups verbally and/or in writing (e.g. customers, vendors, associates) Leadership Conduct regular scheduled staff meetings with associates Effectively communicate goals, expectations, areas for improvement, and successes to associates Contribute to employee development by providing training, coaching, and promotional opportunities Administer corrective action to employees in conjunction with Manager and GT! Department opportunities Additional Responsibilities: Performs other duties as assigned Complies with all policies and standards

Requirements

Associates in Business Administration, Management, Accounting, Finance or related field required
1-3 years of experience in a lead or supervisor role preferably in a fulfillment, distribution, or manufacturing environment; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position required
Working knowledge of computers and programs specific to operations and operations reporting including MS Office (Excel, MS Word)
Knowledge of warehouse safety and security practices
Physically able to work in a non-climate-controlled environment
Ability to operate and troubleshoot department equipment, i.e. material handling equipment; such as the forklift and pallet jack
Ability to package, label, load/unload Hazardous Materials and Hazardous Waste, sign Hazardous Waste manifests, and serve the facility as an Emergency Coordinator
Ability to perform the functions of a hazardous waste generator, including but not limited to, identification, sorting, packaging, segregating, labeling hazardous waste generated from daily operational activities

Nice To Haves

Bilingual English/Spanish communication skills are advantageous in the role

Responsibilities

Supervise associates in a production department of the facility
Approve all associate time worked and performance reviews
Shift priorities to adjust to changing business demands
Project staffing needs and participate in the interview and selection process
Follow and enforce all Company policies and procedures in the facility
Ensure facility compliance to Federal and State regulations
Monitor, report, and work to prevent losses in the facility
Provide daily, weekly, and monthly statistics and operations updates
Maintain a thorough knowledge of all SOP’s pertaining to facility and operations
Oversee incoming and outgoing shipping/processing activities to ensure order accuracy, completeness, and condition of shipments
Able to adequately perform and document periodic regulatory inspections of the facility, including but not limited to, sanitation inspections and hazardous waste storage area inspections
Ability to meet set production and quality goals and follow standard operating and safety procedures
Promote constant and measurable improvement; teach and enforce quality procedures
Maintain a clean, professional, secure and safe working environment
Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision-making skills
Provide superior customer service and maintain professional and courteous relations with strategic partners
Provide superior service by exceeding customer expectations for quality product and processing turnaround; ensure exceptional customer service key performance indicators (quality controls, unannounced inspections, inventory accuracy and security, etc.)
Identify and ensure associate and customer concerns are resolved, using own judgment or consulting others when needed
Communicate in a professional manner with (or to) individuals or groups verbally and/or in writing (e.g. customers, vendors, associates)
Conduct regular scheduled staff meetings with associates
Effectively communicate goals, expectations, areas for improvement, and successes to associates
Contribute to employee development by providing training, coaching, and promotional opportunities
Administer corrective action to employees in conjunction with Manager and GT! Department opportunities
Performs other duties as assigned
Complies with all policies and standards

Benefits

Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs