2nd Shift Concierge

Cactus Valley Retirement Community • Henderson, NV

297d • $16 - $17

About The Position

Resort Lifestyle Communities is accepting applications for a 2nd Shift Concierge to provide excellent customer service and hospitality to Residents and Guests by serving from the heart. As our concierge you are passionate about the importance of hospitality, safety, security, and providing a happy and positive impression to everyone you interact with.

Requirements

• Must be 21 years of age or older.
• Maintain a current driver license and clean driving record.
• Comfortable valet parking Resident vehicles.
• A high school diploma or equivalent (GED) is required.
• Able to move tables and furniture periodically, lift and carry approximately 25 pounds.
• Take initiative and are an independent, problem-solver; able to de-escalate critical situations.
• Seeking the opportunity to serve seniors and positively impact their lives.
• Can multi-task and meet deadlines while projecting a resort-like image both in person and over the phone.
• Intermediate proficiency in Microsoft Office programs (Outlook, Word, and Excel).
• Strong knowledge of the local community, area, and region preferred.
• Previous work experience in customer service or hospitality.

Responsibilities

• Assist in a number of different areas including interacting with Residents and Guests, answering the phone, marketing, administrative work, assisting with events, assisting in dining room during peak meal times, and performing assorted cleaning.
• Be the 'go-to-person' and provide a lasting first impression to Visitors of the community while balancing and prioritizing many different roles and responsibilities.
• Anticipate the needs of Residents, Guests, and Team Members of the community, including outside vendor deliveries.
• Monitor and respond to emergencies such as the resident emergency call system, building life safety systems, and the fire alarm panel.
• Live by our Core Values of Respect, Kindness & Compassion, Honesty, and Service Excellence.

Benefits

• Free meal during your shift.
• Access to earned income with OnDemand Pay.
• $610 stipend per month for benefits.
• Health, Dental, and Vision Insurance.
• Life Insurance.
• Short Term and/or Long Term Disability.
• Health Savings Account (HSA), Medical Flexible Spending Account (FSA), Dependent Care (FSA) and Lifestyle Spending Account (LSA).
• Accident Insurance and Hospital Indemnity.
• Legal and Identity Theft Insurance.
• Paid holidays and vacation time.
• 401(k) with a generous employer match.

What This Job Offers

• Industry: Real Estate
• Education Level: High school or GED