2703 Linux System Administrator
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About The Position
The role involves working on a fast-paced team of system administrators who provide support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems for critical enterprise applications. The position manages IT system infrastructure and any processes related to these systems, ensuring day-to-day operations, monitoring, and problem resolution for all client, server, storage, and network devices. The role includes providing Tier 1 (Help Desk) and Tier 2 (Escalation) support, identifying, diagnosing, and resolving problems, as well as communicating status updates to agency management and internal customers. Additionally, the position supports the dispatch system and hardware problems, remaining involved in the resolution process. Responsibilities also include configuring and managing UNIX and Windows operating systems, installing and loading operating system software, troubleshooting, maintaining integrity, and configuring network components, along with implementing operating system enhancements to improve reliability and performance.
