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Provide leadership and supervision of employees, providing work direction and guidance to the In-Home Services 245D Service Coordinators. Lead the 245D In-Home Service Coordinator team in accordance with provider and program requirements as defined by the Minnesota Department of Human Services, Minnesota Legislator and Minnesota State and County Contracts. Use process improvement techniques and methodologies to improve Lifeworks’ In-Home and 245D licensed services that result in program compliance, improved customer satisfaction, participant growth and enhanced financial performance.