24-Hour Licensing Specialist (Client Care Surveyor – Multiple Positions)

State of Oregon•Salem, OR

2d•Hybrid

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Are you passionate about protecting the safety and health of individuals with Intellectual and Developmental Disabilities (IDD) in Oregon? Do you have experience reading, interpreting, and applying Federal and State laws, rules, regulations, policies, and/or procedures? Has your background provided you with professional level verbal and written communication skills? Do you have critical thinking skills? Do you have outstanding organizational and time management skills? Then, we want to hear from you! Note: A cover letter is required, (please limit it to only two pages.) Failure to submit the required cover letter will result in disqualification of your application. To review the full list of duties and responsibilities, please click here to view the Position Description (PD). What makes this job interesting & exciting? Your duties will vary from one day to the next. You will travel locally and across the state. Ensuring the health and safety for individuals who experience intellectual and/or developmental disabilities. Opportunity to strengthen your professional written and verbal communication skills. The team has grown significantly in the last two to three years, and we are adjusting to a variety of skill levels amongst our staff. You will be part of improving our processes and team dynamics. Summary of Duties The Office of Developmental Disabilities Services (ODDS), Licensing Unit, oversees a statewide program responsible for licensing and the quality of care in programs serving individuals with intellectual/developmental disabilities this includes the licensing of adult and child foster homes, and 24-hour residential facilities. It oversees and is responsible for the Medicaid agency certification of agencies and the endorsement of 24-Hour Residential programs, Supported Living programs, Employment programs and Professional Behavior Support Services. It also certifies Support Service Brokerages throughout the state. Through licensing and certification, the ODDS Licensing team ensures that providers of services comply with requirements for federal and state reimbursement. The ODDS Licensing team conducts complaint investigations and determines necessary corrective action up to and including civil penalties or revocation of a license or certificate. As a 24-Hour Licensing Specialist, you will: Work with a team, either as a team member or a team leader. Work collaboratively within a team and independently. Conduct on-site reviews of programs to monitor and ensure compliance. Conduct inspections resulting from complaints received from local offices, consumers, families, or citizens to ensure the health and safety of individuals with developmental disabilities and continuing compliance. Write reports and keeping records in databases such as ASPEN. Determine when plans of improvement need to be developed and submitted by the service provider.

Requirements

A valid driver’s license and acceptable driving record is required for this position.
Three years of experience in areas related to nursing, social work, counseling, occupational therapy, speech therapy, physical therapy, developmental disabilities, dietetics/nutrition, or sanitation.
A Bachelor's degree in a health or human services field.
A license as a Registered Nurse.
Attention to detail for following verbal and written directions, creating grammatically correct and legally appropriate documentation, etc.
Experience reading, interpreting, and applying Federal and State laws, rules, regulations, policies, and/or procedures.
Experience communicating clearly and cross culturally in writing, directly, or virtually including demonstrated technical writing skills and experience adjusting/adapting your communication style based on the audience’s communication style/needs and the information being shared.
Experience working with regulatory compliance including having the responsibility for licensing compliance and/or conducting investigations.
Experience working independently and as a member of a team.
Experience using critical thinking skills to perform job duties.
Experience using organizational and time management skills to manage your workload and coordinate with others.

Responsibilities

Work with a team, either as a team member or a team leader.
Work collaboratively within a team and independently.
Conduct on-site reviews of programs to monitor and ensure compliance.
Conduct inspections resulting from complaints received from local offices, consumers, families, or citizens to ensure the health and safety of individuals with developmental disabilities and continuing compliance.
Write reports and keeping records in databases such as ASPEN.
Determine when plans of improvement need to be developed and submitted by the service provider.