211 Strategic Initiatives Director

United Way of Southwestern Pennsylvania • Pittsburgh, PA

5d • $67,362 - $78,000

About The Position

The 211 Strategic Initiatives Director provides operational leadership and analytical support to advance the Executive Director's strategic vision for PA 211 Southwest. This role manages key implementation projects, coordinates external partnerships, and oversees data analytics systems to support organizational decision-making and growth. Working closely with the Executive Director, this position translates strategic priorities into operational plans, manages relationships with funders and community partners, and ensures data-driven insights inform service delivery improvements. The Director leads special initiatives, coordinates cross-departmental projects, and provides the analytical foundation needed to measure and enhance organizational impact. The successful candidate will be an exceptional implementer with strong project management skills, partnership coordination experience, and analytical capabilities to support evidence-based organizational development.

Requirements

• A bachelor's degree in business administration, public administration, data analytics or related field
• A minimum of five (5) to seven (7) years of project management, operations or program coordination experience
• Exceptional implementer with strong project management skills, partnership coordination experience, and analytical capabilities to support evidence-based organizational development

Nice To Haves

• A master's degree in business, public administration, public policy data analytics or a related field
• Experience in the nonprofit sector, social services, or information and referral systems
• An equivalent combination of experience and education may be considered in lieu of education.

Responsibilities

• Manages key implementation projects
• Coordinates external partnerships
• Oversees data analytics systems to support organizational decision-making and growth
• Translates strategic priorities into operational plans
• Manages relationships with funders and community partners
• Ensures data-driven insights inform service delivery improvements
• Leads special initiatives
• Coordinates cross-departmental projects
• Provides the analytical foundation needed to measure and enhance organizational impact

What This Job Offers

• Job Type: Full-time
• Career Level: Director