2026 Summer Internships | Operations & Communications

Allegheny County Department of Human Services•Pittsburgh, PA

1d•Onsite

About The Position

Allegheny County Department of Human Services (DHS) is the largest agency in Allegheny County, with a $1 billion+ budget supporting over 200,000 residents annually through community partnerships. The DHS Internship Program offers students practical experience in public service through meaningful projects that strengthen social services. DHS seeks undergraduate and graduate students to apply their skills, collaborate with professionals, and contribute to programs serving vulnerable populations. Why Intern at DHS Contribute to projects that improve lives across Allegheny County Gain experience with one of the nation’s leading human services agencies Work alongside experienced professionals and community partners Build practical skills and explore careers in public service Program Details Dates: June 1, 2026 – August 14, 2026 Schedule: 20–29 hours per week Work Type: In-person (Pittsburgh-based roles) Eligibility Enrolled in an accredited U.S. college or university (undergraduate or graduate) Available to work at least 20 hours per week Able to work in person at an assigned DHS office Must have an Allegheny County address during the internship International candidates must meet federal I-9 employment eligibility requirements Operations & Communication Internships Overview DHS offers a range of Operations & Communications internships, each focused on a specific area Interns will support real projects within their area, contributing to initiatives, operations, coordination, and development of materials or processes. Focus Areas Communications/Publications Learning & Development Operations & Project Management (Office of Administration) Safety & Facilities Talent Acquisition

Requirements

Enrolled in an accredited U.S. college or university (undergraduate or graduate)
Available to work at least 20 hours per week
Able to work in person at an assigned DHS office
Must have an Allegheny County address during the internship
International candidates must meet federal I-9 employment eligibility requirements
Ability to manage multiple priorities and meet deadlines in a structured environment
Ability to take initiative and follow through on tasks with minimal oversight
Comfort working across teams and navigating ambiguous or evolving priorities
High attention to detail, with the ability to track tasks, data, and processes accurately
Proficiency in Microsoft Office tools (Excel, PowerPoint, Word); experience tracking or organizing data preferred
Strong organizational and project management skills
Strong problem-solving skills, including identifying inefficiencies and proposing practical improvements
Strong written and verbal communication skills, including the ability to create professional, audience-appropriate materials

Nice To Haves

Ability to write, edit, and refine professional content for external audiences
Strong attention to detail, particularly in reviewing and formatting written materials
Interest in research, policy writing, or publication processes
Ability to work within structured review and approval workflows
Familiarity with content management systems (CMS). Prior programming experience not required.
Interest in content strategy, SEO, website usability, user experience or digital publishing
Ability to organize and develop structured content (e.g., guides, presentations, toolkits)
Interest in training, education, or instructional design
Strong written communication and attention to clarity in materials
Ability to support planning, tracking, and execution of projects across operational functions
Experience or interest in project management tools (e.g., Asana, Excel trackers)
Strong organizational skills and ability to manage details across complex initiatives
Ability to synthesize information and provide clear, concise status updates
Interest in how large organizations manage operations, systems, and internal processes
Ability to track processes, maintain documentation, and ensure accuracy
Interest in operations, logistics, or compliance environments
Strong attention to detail and ability to follow structured procedures
Ability to manage candidate pipelines, scheduling, and communications with attention to detail
Experience or interest in recruiting, event planning, HR project management, or HR operations
Strong interpersonal skills and professionalism when engaging with candidates and stakeholders
Enjoy a dynamic, multifaceted, fast-paced work environment

Responsibilities

Assist with planning, tracking, and execution of operational and cross-functional projects
Coordinate timelines, tasks, and stakeholder inputs across teams
Support development of communications, materials, and internal resources
Contribute to the production and refinement of external-facing publications and written content
Track data, maintain documentation, and support reporting efforts
Support process improvements to strengthen operational efficiency and consistency
Collaborate with staff across DHS offices to support key initiatives

Benefits

Experience supporting operations and communications within a large public agency
Exposure to the development of external-facing publications and structured review processes
Skills in project coordination, stakeholder management, and process improvement
Understanding of how operational functions (HR, facilities, communications) integrate to support service delivery
Opportunity to contribute to high-impact, cross-functional initiatives

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume