2026 Summer Intern - Global Customer Support Primary Stains

Roche•Tucson, AZ

7d•$21 - $35•Onsite

About The Position

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position 2026 Summer Intern - Global Customer Support Primary Stains Department Summary The Global Customer Support (GCS) organization's goal is to provide the field teams with tools, procedures, and training to allow them to support customer sites effectively and efficiently. GCS provides second-level support when field issues cannot be resolved and represents the voice of the field to our development stakeholders. This internship position is located in Tucson, AZ, On-Site. The Opportunity The GCS summer intern will collaborate with team members to create support strategies and materials for the Roche Diagnostic portfolio’s new and existing products. This role will provide an opportunity to collaborate with development, operations, and global affiliates to create new content. Create service documentation for on-market products or products in development. Create training content for on-market products or products in development. Assist team in troubleshooting customer issues. Program Highlights Intensive 12-weeks, full-time (40 hours per week) paid internship. Program start dates are in May/June (Summer). A stipend, based on location, will be provided to help alleviate costs associated with the internship. Ownership of challenging and impactful business-critical projects. Work with some of the most talented people in the biotechnology industry. Who You Are (Required) Required Education: You meet one of the following criteria: Must be pursuing a Bachelor's Degree (enrolled student). Must have attained a Bachelor's Degree (not currently enrolled in a graduate program). Must be pursuing a Master's Degree (enrolled student). Must have attained a Master's Degree. Required Majors: Life or Physical Sciences, Mechanical or Biomedical Engineering. Required Skills: Comfortable working in a lab environment. Ability to work independently and collaborate in group projects.

Requirements

Must be pursuing a Bachelor's Degree (enrolled student).
Must have attained a Bachelor's Degree (not currently enrolled in a graduate program).
Must be pursuing a Master's Degree (enrolled student).
Must have attained a Master's Degree.
Required Majors: Life or Physical Sciences, Mechanical or Biomedical Engineering.
Comfortable working in a lab environment.
Ability to work independently and collaborate in group projects.

Nice To Haves

Excellent communication, collaboration, and interpersonal skills.
Complements our culture and the standards that guide our daily behavior & decisions: Integrity, Courage, and Passion.
Creative skills that could include experience in the creation of videos and training curriculum.
Willingness to present findings to groups of various sizes.