2026 Spring/Summer IT Telecommuincations Intern
About The Position
Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.). Intern Role and Day-to-Day Activities: Eversource invoice, wireless, and wireline provisioning process handling. The job role will work with Calero, the providers, and the internal finance teams to support the processing of invoices and maintain an accurate Calero service inventory from the following service providers: American Messaging Atlantic Broadband AT&T AT&T Mobility (First Net) Comcast Crocker Communications CVC Consolidated (Fairpoint) Frontier Communications Crown Castle (Lightower) Spectrum Communications Spok (USA Mobility) Verizon Verizon Wireless The services include wireline, wireless, usage accounts, pagers, toll free services, fiber networks, platforms, hosted solutions and other voice and data services. Some of the providers have Portal access which can be used to verify questions and billing issues. Invoice Processing: Validate that all invoices are loaded into Calero each month Interact with Calero regarding missing or late invoices Review charges on invoices and research anomalies Research and resolve services without a General Ledger account string Assure new services are added to a summary invoice Oversee approval process maintaining SLA and avoiding late charges Assure reverse AP Import files are received from Maximo Work on monthly UVL (Unvouchered Liability) report for finance Track IT budget and variances Track PO budget Prepare POs 2 months in advance of expiration Services Review and Optimization: Wireline: Review monthly Calero reports Benchmark pricing Monitor contract compliance Monitor contract expiration Oversee Calero Wireline provisioning Assist users with entering orders Train users on using the VeraSMART portal Wireless: Review wireless cost variances Monitor contract compliance Monitor contract expiration Assure correct plan assignments Review 0-Usage reports Assure balanced data for tablet and corporate accounts Order cellular and pager lines, equipment accessories, plan, and features Manage SIM card activations for various device and wireless accounts Manage repairs Provisioning: Interact with users to assure orders are submitted properly and inventory is added to the VeraSMART system
Requirements
- Must be pursuing an Associate's or Bachelor's degree with plans to graduare in May 2026.
Responsibilities
- Eversource invoice, wireless, and wireline provisioning process handling
- Work with Calero, the providers, and the internal finance teams to support the processing of invoices and maintain an accurate Calero service inventory
- Validate that all invoices are loaded into Calero each month
- Interact with Calero regarding missing or late invoices
- Review charges on invoices and research anomalies
- Research and resolve services without a General Ledger account string
- Assure new services are added to a summary invoice
- Oversee approval process maintaining SLA and avoiding late charges
- Assure reverse AP Import files are received from Maximo
- Work on monthly UVL (Unvouchered Liability) report for finance
- Track IT budget and variances
- Track PO budget
- Prepare POs 2 months in advance of expiration
- Review monthly Calero reports
- Benchmark pricing
- Monitor contract compliance
- Monitor contract expiration
- Oversee Calero Wireline provisioning
- Assist users with entering orders
- Train users on using the VeraSMART portal
- Review wireless cost variances
- Monitor contract compliance
- Monitor contract expiration
- Assure correct plan assignments
- Review 0-Usage reports
- Assure balanced data for tablet and corporate accounts
- Order cellular and pager lines, equipment accessories, plan, and features
- Manage SIM card activations for various device and wireless accounts
- Manage repairs
- Interact with users to assure orders are submitted properly and inventory is added to the VeraSMART system
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What This Job Offers
Career Level
Intern
Education Level
Associate degree
