2026 Internship - Fleet Safety & ISM (ISM Team)

Holland America Group • Seattle, WA

108d • $25

About The Position

The Holland America Summer Internship Program is a 10-week paid summer internship opportunity designed to provide exposure and insight to professional careers in the amazing leisure travel, cruise industry. The selected interns will work on departmental projects as well as participate in professional development and enrichment activities. This role will support the ISM (International Safety Management) Team in the continued transition to our new G-HESS 2.0 (Safety Management System) which houses our Safety procedures and policies. This position will work with shoreside, and shipboard stakeholders as needed to develop new processes, revise old processes related to the transition to the new system.

Requirements

• Proficiency using MS office Suite including Outlook & MS Teams
• Ability to work independently, remotely and self-manage
• Well organized and able to communicate effectively with colleagues and managers.
• The types of duties the students will perform will vary and may require some technical tasks, projects and/or work that may require specific proficiencies, technical abilities and/or computer skills.

Nice To Haves

• Majors Preferred: Safety Management, Workplace Training and Development, Occupational Health and Safety
• Proficient in MS office Suite (MS Word, Excel, PowerPoint, Outlook) & Document Management Tools: SharePoint, Teams, etc.
• Ability to draft and review guidance documents, identify trends, gaps and identify mitigation strategies.
• Excellent written and verbal communication skills for engaging with shipboard and shoreside stakeholders.
• Ability to work individually or with a team.
• Attention to detail, and process evaluation.

Responsibilities

• Transition: Data and content migration validation from old system to new system
• Metrics & Quality Assurance: Track progress of the transition and collect process improvements. Provide regular updates on milestones, risks, and opportunities. Monitor the effectiveness of newly implemented processes.
• Tools: Develop user guides/training materials and/or hold training sessions for stakeholders as needed to navigate new systems and processes.
• Standardization: Numbering, formatting, process for brand procedures.
• Process Update: Update department process documents as needed to adjust to the new system.
• Promote and collaborate in related G-HESS & ISM Team projects with shipboard and shoreside teams.
• Support system testing and validation within the team and maintain related project documentation.
• Champion continuous improvement with identifying gaps and recommending corrective actions.

Benefits

• Gain valuable experience.
• Gain confidence.
• Explore a new career path.
• Opens the opportunity to a future full-time job after graduation.
• Develop and refine skills.
• Network with professionals in the field.
• Develop an understanding of the type of working environment, field and industry that align with your career goals.
• Obtain job-related skills and experiences that will enhance your qualifications for future opportunities.

What This Job Offers

• Career Level: Intern
• Education Level: Bachelor's degree