Samsung SDS is a global IT services and solutions leader that helps enterprises accelerate digital transformation. Combining deep industry expertise with advanced technologies — including cloud, AI, data analytics, and secure enterprise platforms — Samsung SDS America, the North America subsidiary, designs and delivers scalable, outcome-driven solutions that improve operational efficiency, reduce risk, and unlock new business value across finance, manufacturing, retail, and public sectors. At Samsung SDS America, we take the most advanced concepts in Cloud and AI and turn them into scalable, real-world enterprise solutions. As a Managed Service Provider (MSP) leader, we don't just recommend technology—we architect, deploy, and optimize it. We are looking for a detail-oriented and technically driven Cloud Infrastructure Lab Technician Intern to join our Managed Service Provider (MSP) Operations team. This role is designed for candidates interested in the mechanical and architectural side of cloud computing—focusing on how complex IT environments are built, managed, and optimized for global enterprises. You will gain hands-on experience in high-level lab management, assisting in the deployment of cloud-native infrastructure, security frameworks, and cost-optimization (FinOps) models. This position provides a unique vantage point into the lifecycle of enterprise IT services, from initial prototype to validated customer-ready solutions. Position Summary Curious about how prototypes evolve into customer-ready offerings and how MSP organizations operate? You’ll gain hands-on experience building real-world lab environments, learning how cloud, security, and FinOps solutions are architected, deployed and validated. You’ll also gain exposure to automation, infrastructure‑as‑code, monitoring, and cost‑optimization practices all while collaborating with experienced professionals across strategy, tech, and operations. As an intern, you’ll work alongside cross-functional teams to build lab environments for data and AI accelerators and help craft go-to-market strategies for designing and delivering our MSP offerings. You will also contribute to the team’s KPIs by strengthen our capability to respond quickly to customer needs and enhance the quality and repeatability of our solution demonstrations.
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Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed