2026 Internship - Business Strategy and Performance Analytics

Holland America Group • Miami, FL

79d • $25 - $45

About The Position

The Holland America Summer Internship Program is a 10-week paid (remote) summer internship opportunity designed to provide exposure and insight to professional careers in the amazing leisure travel, cruise industry. The selected interns will work on departmental projects as well as participate in professional development and enrichment activities. The program runs from June 15th to August 21st, 2026.

Requirements

• Strong Excel understanding and background.
• Proficiency in data analysis tools and programming languages such as SQL, Python, R, or similar.
• Experience with data visualization tools like Tableau, Power BI, or similar.
• Familiarity with database management and data warehousing concepts.
• Strong analytical and problem-solving skills with a focus on detail and accuracy.
• Ability to interpret complex data and turn it into actionable insights.
• Experience in statistical analysis and predictive modeling is a plus.
• Excellent verbal and written communication skills to effectively convey data insights and recommendations.
• Ability to prepare clear and concise reports and presentations for diverse audiences.
• Ability to work independently and in a group environment with excellent communication skills.
• Strong interpersonal and team working skills to interact with various departments and stakeholders.
• Ability to prioritize and maximize efficiency.
• Well organized and able to communicate effectively with colleagues and managers.

Nice To Haves

• Majors Preferred: Computer Science, Information Systems, Data Science / Analytics, Business Analytics, Statistics, Economics.

Responsibilities

• Analyze customer behavior and spending patterns to develop predictive models to identify revenue enhancement opportunities.
• Develop and implement data models to forecast revenue trends and assess the effectiveness of pre-cruise and onboard promotions and offerings.
• Collaborate with various departments, such as marketing, sales, and operations, to align data insights with business strategies.
• Conduct A/B testing and evaluate the impact of different onboard services and pricing strategies.
• Prepare and present reports with actionable insights to senior management, aimed at maximizing onboard revenue and improving guest experience.
• Ensure the accuracy and efficiency of data by cleansing and organizing various datasets, understanding their interconnections, and streamlining sources.
• Engage in learning opportunities to deepen understanding of the cruise industry, including customer preferences, market trends, and operational challenges.
• Participate in regular one-on-one meetings with various team members to gain deeper insights into the cruise industry, understand different roles and perspectives, and apply this knowledge to their analytical work.

Benefits

• Paid internship.
• Compensation: Undergraduate - $25.00/hr, Graduate - $35.00/hr, Ph.D. - $45.00/hr.
• Gain valuable experience and confidence.
• Explore a new career path.
• Opens the opportunity to a future full-time job after graduation.
• Develop and refine skills.
• Network with professionals in the field.
• Obtain job-related skills and experiences that will enhance your qualifications for future opportunities.

What This Job Offers

• Career Level: Intern
• Education Level: Bachelor's degree