2026 Intern - Community Engagement

Adobe • Austin, TX

14d • $25 - $30 • Hybrid

About The Position

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Adobe’s Experience League Community connects millions of customers around the globe as they learn, share, and grow together. The Community Engagement team plays a key role in shaping that experience—driving meaningful conversations, creating and curating content, supporting advocacy programs, and ensuring customers feel supported and connected. As a Community Engagement Intern, you’ll work hands-on with a highly collaborative team to keep content fresh, amplify customer voices, manage engagement programs, and support operational excellence across the community ecosystem. This is a great opportunity for someone who loves writing, organization, project planning, and customer communication—and wants real-world experience supporting a large global online community. All 2026 Adobe interns will be co-located hybrid. This means that interns will work between their assigned office and home. Interns will be based in the office where their manager and/or team are located, where they will get the most support to ensure collaboration and the best employee experience. Managers and their organization will determine the frequency they need to go into the office to meet priorities.

Requirements

• Currently enrolled full time and pursuing a Bachelor’s degree in Communications, Marketing, Journalism, Business, UX, or a related field, with an expected graduation date of December 2026 – June 2027.
• Ability to participate in a full-time internship between May–September.
• Strong writing and editing skills with the ability to communicate clearly, concisely, and in a customer-friendly voice.
• Solid organizational and project-management skills; ability to prioritize work and manage multiple tasks.
• Comfortable communicating with customers and cross-functional teams; empathetic and service-oriented.
• Proactive, curious mindset—you enjoy learning how things work and identifying opportunities to improve processes.
• Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

• Experience with online communities, campus groups, clubs, or social media.
• Familiarity with content management systems, community platforms, or analytics tools.
• Interest in digital marketing, customer advocacy, or user engagement.
• Basic knowledge of Adobe products or interest in learning them.

Responsibilities

• Publish, edit, and organize community content across Experience League, including blogs, AMA recaps, discussion highlights, and customer spotlights.
• Draft and refine customer-facing copy for announcements, updates, and short-form storytelling.
• Support community engagement initiatives such as AMAs, monthly Community Pulse editorial updates, and topic-based groups.
• Monitor discussions and surface trending conversations to ensure a healthy, positive environment.
• Support our Community Advisor (advocacy) program by tracking participation, coordinating communications, and fostering a strong sense of belonging.
• Maintain project boards, timelines, and checklists to keep initiatives organized and on track.
• Collaborate cross-functionally with Marketing, Support, Product, and Operations to support community programs and deliverables.
• Assist with basic reporting, dashboards, and summaries of community engagement trends or program performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 5,001-10,000 employees