2026 Early Talent Internship: Digital & Client Experience (Design)

TIAA • Iselin, NJ

88d • $22 - $30

About The Position

The 10-week summer internship program is designed to challenge students by providing opportunities for hands-on experiences, skills training, and valuable professional networking to assist students with identifying and building on their career interests. This role gains experience in the emerging field of Agentic AI design by participating in workshops, delivering presentations, exploring design-specific tasks, and working closely with cross-functional teams to better understand TIAA's approach to human-AI collaboration. The program includes an onboarding program followed by our ongoing speaker series, lunch-and-learns, and engagement activities, as well as direct access to executive and senior leadership, mentors and previous interns.

Requirements

• Currently enrolled in a degree-seeking program pursuing a Bachelor's or Master's degree.
• Expected Graduation date between December 2026– June 2028.
• Minimum GPA of 3.0.
• Full-time student, pursuing a Bachelor's or Master's degree.
• Rising sophomore.

Nice To Haves

• Preferred majors: Design, Human-Computer Interaction, Psychology, Cognitive Science, Computer Science, or related fields.
• Basic familiarity with design tools (Figma, Sketch, Adobe Creative Suite).
• Expertise with GenAI.
• Understanding of user-centered design principles and applying design thinking.
• Experimentation and innovation mindset with a bias for action; ideally have already created AI innovations.
• Desire to continuously learn about emerging technologies.
• Passion for emerging technologies and AI applications.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Curiosity about the future of AI and its impact on human experiences.

Responsibilities

• Support high-impact business initiatives by contributing to meaningful projects that directly support business objectives and client outcomes.
• Collaborate on strategic presentations and research projects, contributing to PowerPoint and Excel deliverables and analytical materials that inform key business decision-making.
• Support a variety of projects by helping to coordinate project materials and meetings to ensure seamless information flow across teams.
• Drive independent research initiatives to gather market intelligence, competitive analysis, and supporting documentation that advances business objectives.
• Immerse yourself in professional development opportunities through exclusive access to executive speaker series, specialized training programs, and networking events designed to accelerate your career trajectory.
• Explore diverse career pathways by working alongside professionals across multiple departments and gaining hands-on experience in various business functions.
• Support research and design activities for agentic AI user experiences under senior designer guidance.
• Assist in creating wireframes, prototypes, and interaction flows for AI-powered financial tools.
• Participate in user research sessions to understand human-AI collaboration challenges and opportunities.
• Help document design patterns and principles for trustworthy AI experiences.
• Collaborate with cross-functional teams including accessibility, behavior science, ethics, researchers, engineers, and product managers.
• Contribute to the development of feedback mechanisms that enable AI agents to learn from user interactions.
• Assist in prototyping novel interaction patterns for voice, multimodal, and adaptive AI systems.
• Support the creation of design frameworks that ensure fairness, inclusivity, and responsibility in AI experiences.

Benefits

• Comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones.
• Superior retirement program.
• Highly competitive health, wellness and work life offerings.

What This Job Offers

• Career Level: Intern
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees