2026 Community Branch Management Program - Upstate NY

M&T Bank • Utica, NY

112d • $29 - $43

About The Position

The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Customer Centric world of the Consumer Bank. During this 1-year program, Branch Management Trainees engage in a variety of Core Training sessions which includes classroom training, departmental overview presentations and observations, interactions with Senior Leadership across the Retail Bank, and special projects that arise. Branch Trainees will also have On-the-Job (OJT) responsibilities which will vary by market and are assigned by the mentoring manager.

Requirements

• Bachelor’s (or MS/MBA) candidates with a minimum cumulative GPA of 3.0.
• Customer facing/retail work experience.
• Outstanding written and verbal communication skills.
• Strong interpersonal skills.
• Demonstrated presentation skills.
• Proven leadership abilities.
• Demonstrated analytical & computer skills.
• Work visa sponsorship not offered for this role.

Responsibilities

• Complete a one-year training program while creating and adding value to the Retail and Consumer Bank.
• Participate in training to learn banking, basic financial skills, effective communication and coaching practices, and advanced leadership/interpersonal skills.
• Develop a solid understanding of banking functions, processes, and operations by engaging with customers to identify financial needs across all product and service lines.
• Resolve complex service issues and complete accurate and timely processing of various types of transactions.
• Collaborate with local small business leaders to grow community partnerships.
• Coach and develop their team to achieve individual career goals.
• Learn numerous functions relating to operations, service, and sales in preparation for a Branch Leadership position.
• Master communication and personal interaction skills, detailed product knowledge, maintaining operational efficiencies, sales skills, and achievement of sales goals.
• Play a key role in the Customer Experience and Risk Management.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points.

Benefits

• Competitive benefits ranging from medical and retirement.
• Forty hours of paid volunteer time each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree